Frequently Asked Questions

 
 

Who do you work with?

I style clients of all genders, nationalities, ages, occasionally whole families, body-shapes and varying budgets from high street to luxury. Generally with the exception of teens, my clients are busy professionals in or aspiring to leadership roles, business owners and entrepreneurs.

I can never find anything to suit me. How do I know you can?

With years of experience as both a fashion designer and professional stylist, I approach clothing and style from a unique informed perspective compared to the average consumer. My expertise enables me to discern what will suit you best and how to locate those items , both in-person and online. Read more about my experience.

How will you style me?

Styling is personalised not standardised. Based on your information (from either a questionnaire or wardrobe edit) and a video chat I work with you to style you in a way that suits your personality, taste, lifestyle, profession and budget.

Where Do you take Personal shopping clients?

All in-person shopping takes place in Central London or Westfield White City and where depends on your taste and budget. I don’t have a standard route/style, everything is based on the individual clients requirements. I cover both high street brands, designer and luxury labels.

Private styling rooms- where possible - can be booked in Selfridges, John Lewis Oxford Street, Harrods and Harvey Nichols.

Can I book a personal shopping evening appointment?

Depending on availability my last shopping appointment starts at 3 or 4pm, as outside of Harrods and Selfridges the vast majority of stores in Central London close around 7pm.

Is the personal shopping appointment to buy clothes, or for ideas?

You are under no obligation purchase items during the appointment.

However, if you've opted to invest in my personal styling services, I strongly recommend both purchasing items and gathering ideas. Drawing from my extensive experience in fashion design and styling, my recommendations are tailored to your budget, taste, and body type.

My goal isn't to maximize your spending, but rather to cultivate satisfied, stylish, confident clients. Happy clients contribute to the growth of my business and help maintain my professional reputable image.

Can I bring a partner, relative, friend etc with me?

Yes, it is completely fine to bring a guest with you for a personal shopping appointment. I do ask that you limit it to just the one guest.

CAN I SHOP FOR BOTH SUMMER AND WINTER AT THE SAME TIME?

No. Stores/brands typically sell items corresponding to the current season. While some aspects of unseasonal shopping can be purchased through online styling, I advise shopping for items suitable for the current season. Contact me if you would like advice when to shop.

WHy do you ask for a shopping budget?

This allows me to plan your appointment effectively. Coupled with your styling preferences, it enables me to offer guidance on investment pieces and how to make the most of your budget.

Unless otherwise requested by the client, I will never suggest allocating your entire budget to a single item. In such instances, clients typically allocate an amount for clothing and shoes, then another separate budget for designer bags, watches, etc.

How much do I need to spend on a personal shopping trip?

My clients all have varying budgets. To make the experience worthwhile for in-person shopping, as a guideline I recommend a minimum of £1.5k for 3 hours.

Do you work on commission?

No, I don’t work on commission, all my advice is unbiased and independent.

Will you be able to get me discounts?

Stores and brands may offer discounts at various times, and if these align with your shopping or online appointment, I'll inform you.

Occasionally, potential clients reference figures from a 2017 Vogue article. It's important to note that this article predates the pandemic, primarily focuses on six-figure expenditures, and even then, its factual accuracy is questionable. I operate independently and do not work on commission, ensuring transparency without hidden discounts. However, if you're spending a substantial amount, I'm willing to inquire on your behalf.

By selecting the right pieces, my personal styling services save you money in the long term.

Can you shop for any clothing size?

Yes, though stores in London typically only cater for sizes 6-16 sometimes 18 for women and XS - XL for men. Rather than restricting you to a limited selection of stores to avoid potential disappointment, I may recommend online shopping. Where the range of options is significantly broader. While I understand this may not be ideal, my goal is to ensure each client enjoys the best shopping experience possible.

In cases where you've received a gift voucher for in-person shopping, but I believe online shopping would be more productive, I advise to change and credit you with x hours/outfit amount of styling if the service is cheaper.

Why don’t you take away unwanted clothes in the wardrobe edit?

I would never remove clients possessions from their home without first documenting and obtaining written permission to mitigate any potential ambiguity. Given that documenting would necessitate extra time for which I would need to charge, I feel my time is better spent imparting valuable style information.

Why don’t you show before and after photos?

Personal styling is exactly that - personal. It differs greatly from editorial work, where retouched and altered images are showcased openly. Many of my clients prioritise confidentiality and anonymity, expressing a desire to keep their photos private and not circulated.

Each individual is unique, and what suits one client may not necessarily suit another.

I don’t live near London or in the UK, can you still help me?

Yes, I offer an online styling service, or a online zoom wardrobe edit that offers excellent results. All from the comfort of your own home, be that in the UK or overseas.

Do you travel abroad?

Yes, I can travel to you (includes additional fees), or we can work together remotely.

Contact

If you have any further questions, you can contact:

By email: lisa@alwaysstylish.co.uk

By phone number: +447966244651


 
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