Terms & Conditions

Appointments

Scheduled personal styling appointments will take place between the hours of 9am and 6pm Monday To Friday and 10am-2.30pm on a Saturday. Evening appointments are available, but are subject to a £25 surcharge.

Bookings

All bookings must be made at least 48 hours in advance to avoid disappointment. Full payment secures the date - all fees are paid in advance. Call 07966244651 or email lisa@alwaysstylish.co.uk to book.

Payment

You can pay by Debit, Credit Card or PayPal through the website. Alternatively we will take BACS transfer and International BACS transfer. Reasonable care is taken, in so far as it is in our power to do so, to keep the details of your order and payment secure. In the absence of negligence on our part we cannot be held liable for any loss you may suffer, if a third party procures unauthorized access to any data you provide when accessing or ordering from the site. 

Gift Vouchers

Personal shopping gift experiences are valid for 12 months from date of issue. Which can be extended in some, circumstances such as pregnancy.

If the person you give the personal styling gift voucher to finds it unsuitable, we are happy to refund you up to 28 days from the date of purchase less a £50 admin fee.

Rescheduling & Cancellations

There may be situations when rescheduling a confirmed booking by a client is necessary. We ask that you give us as much notice as possible, ideally at least 48 hours' notice. If less than 48 hours a £25 charge applies to reschedule.

Full repayments are not refunded once a date has been booked in.

If I unfortunately have to cancel an appointment, I will of course, if you can’t make another date refund your money within 24 hours.

Travel Expenses

Additional travel fares apply if you are based outside of London Zone 6.

Belongings

Clients are responsible for their belongings during the course of a personal shopping experience. Always Stylish does not accept responsibility for any lost property during the course of style sessions.

Ongoing Support

Once your personal styling session is over, your stylist will continue to provide you with support. Should you have any questions in the 2 weeks after, call or text between 9am and 5pm, but please limit these calls to 5-10 minutes each.

Should you require additional style advice or shopping support at some point in the future, please contact Always Stylish to arrange a session.

Privacy

We take your privacy very seriously at Always Stylish and will never share your details with any third parties.

SSL Security

SSLOn this website ensures that an internet connection is secure and safeguards against any sensitive data that is being sent between two systems, preventing criminals from reading and modifying any information transferred, including potential personal details. Websites with a padlock in the browser contain SSL security.

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